________ describes the net present value of the stream of future profits expected over the customer's lifetime purchases
A) Activity-based costing
B) Customer lifetime value
C) Customer value analysis
D) Customer-perceived value
E) Customer profitability analysis
B
You might also like to view...
At what stage of a prospect's buying decision is it best for a salesperson to use the FAB formula?
Fill in the blank(s) with the appropriate word(s).
Iseal has just recently completed performance appraisals for all her direct report employees. Which of the following is the best course of action for feedback?
a. Email results to the employee and let them know her door is open for any questions. b. Allow an ECO or human resources representative to go over the results with each employee. c. Hold a feedback session individually with each employee in the conference room. d. Hold a feedback session individually with each employee in her office.
Repeating a particular word in several sentences within a paragraph highlights separate ideas and demonstrates parallelism
Indicate whether the statement is true or false
The cost of personal liability coverage is unrelated to the year, make, or model of your car
Indicate whether the statement is true or false.C