Customers whose complaints are resolved quickly are no more likely to buy from the same company again than are customers whose complaints are resolved slowly

Indicate whether the statement is true or false


FALSE

Business

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Michaela is trying to identify the work performed and the working conditions of a software engineer. She plans to ask questions of the person who currently holds the job and compile the answers into a profile of the job. In this case, the ________ job analysis method would be most appropriate.

A. subject matter expert panel B. interview C. diary D. observation E. departmental

Business

What are the two major types of marketing intermediaries? Why are they important?

What will be an ideal response?

Business

A transportation problem has 10 origins and 32 destinations. How many possible routes are there for this problem? What is the maximum number of routes that will be used in the optimal solution?

What will be an ideal response?

Business

Which of the following is true?

a. The volume of WIP is higher in an ATO process supply chain compared to MTO. b. In an ATO process supply chain, the degree of customization is low. c. In an ATO process supply chain, the WIP inventory held as buffer is high. d. In an ATO process supply chain, the POP occurs further downstream than in an MTO process supply chain.

Business