You can enhance your credibility among your listeners when you are perceived as competent, knowledgeable, dynamic, and trustworthy
Indicate whether the statement is true or false.
Answer: True
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Serafina is in charge of leading a new team of firefighters who recently joined the department. In this situation, Serafina is best advised to use the __________ leadership style of the situational approach.
A. telling B. laissez-faire C. participating D. delegating
Which of the following is NOT a demographic feature of an audience noted in the text?
A. Gender: men and women, boys and girls B. Political party: Republican or Democrat C. Age: young, old, or in-between D. Ethnicity: Hispanic, white, Native American
Articulation is the production of clear and distinct speech sounds.
Answer the following statement true (T) or false (F)
Greg opened his speech by asking the board members, "Why are manufacturers working so hard today when automation is available?" What type of introduction is Greg using?
A. citing a statistic B. telling a story C. asking a rhetorical question D. quoting someone