Which of the following is the best example of a service?
A) the medical examination Jonathon had yesterday
B) the sheet music purchased by the piano teacher
C) the software Monica purchased from a Web site
D) the cleaning supplies purchased for the veterinarian's office
E) the tee-shirt you got for running in a 5K race
A
You might also like to view...
A national bank is supervised by all of the following agencies EXCEPT
A. the Federal Deposit Insurance Corporation. B. the Federal Reserve. C. the Office of the Comptroller of the Currency. D. the National Credit Union Administration.
Gross margin as a percentage of sales is a common analytical tool for service companies
a. True b. False Indicate whether the statement is true or false
A company can be said to have used ________ if the company distinguished among customers buying on the basis of price, service, and quality
A) global segmentation B) microsegmentation C) short-term segmentation D) macrosegmentation E) geographic segmentation
In a common-size income statement, each item is expressed as a percentage of net sales
Indicate whether the statement is true or false