In the context of business communication, identify a true statement about American culture.
A. It considers nonverbal cues, such as smiling and nodding, deterrents to effective communication.
B. It demonstrates negative age bias toward old people.
C. It considers sustained eye contact with superiors a sign of disrespect.
D. It associates youth with laziness and dependence.
Answer: B
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Identify and briefly explain the three reasons why we should study the connections between people, space, and distance (proxemics).
What will be an ideal response?
Skill-based pay programs reward team members for:
a. the set of skills they used during a particular week. b. the number of skills the individual team member possesses. c. the set of skills the team as a whole used during a particular week. d. the number of skills the team as a whole possesses.
Which of the following statements about the ethics of delivering bad news is most accurate?
A) Delaying the bad news in a message is manipulative. B) The indirect strategy is unethical only if the writer intends to deceive the reader. C) Using the indirect strategy is a way to hide the bad news from the reader. D) Delivering bad news is a fact of life; consequently, you need not worry about ethics.
What type of Internet connection uses an ordinary telephone line and a modem?
A. DSL B. Cable modem C. Dedicated high-speed line D. Dial-up circuit