Your textbook offers all of the following guidelines for making an effective apology EXCEPT
a. Take responsibility for your actions with "I" statements.
b. Clearly identify the behavior that was wrong.
c. Explain why your actions are justified.
d. Acknowledge how others might feel.
e. Express regret.
Answer: c. Explain why your actions are justified.
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According to Microsoft, the recommended type size for the text on computer-generated presentation slides should be no smaller than __________ point.
a. 12 b. 18 c. 20 d. 28 e. 36
A meeting that is off topic, has no agenda, or runs too long needs more structure
Indicate whether this statement is true or false.
A news release, or press release as it is often called, can do all of the following EXCEPT ______.
A. create awareness B. draw attention C. create product D. inspire action
Matching advertisers with potential customers with relative precision is
A) behavioral targeting. B) targeted marketing. C) common sense. D) illegal on the Internet.