How does an activity diagram help in user-interface design?
An activity diagram shows the interactions between a user and the system. Those interactions must be supported by the user interface.
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At Trader Joe’s, every employee from store clerk to vice president is expected to contribute ideas about how the store is run, and managers are expected to communicate to employees about the goals of the organization. What direction of communication is represented in the example?
A. downward and lateral B. upward and informal C. upward and downward D. lateral and upward
Egrane, Inc.'s monthly bank statement showed the ending balance of cash of $20,400. The bank reconciliation for the period showed an adjustment for a deposit in transit of $2450, outstanding checks of $3900, a NSF check of $2600, bank service charges of $125 and the EFT from a customer in payment of the customer's account of $3400.What is the up-to-date ending Cash balance?
A. $18,275 B. $18,950 C. $21,850 D. $24,825
Examples of preparing customers for service encounters include all of the following EXCEPT ____________
a. printing dress code requests on invitations b. sending reminders of dental appointments c. printing guidelines on customer cards d. billing customers for services rendered e. all of the above are examples of preparing customers for service encounters
Workers who have strong tendencies toward good organizational citizenship behavior tend to do a lot of good for the organization but their own career is likely to suffer
Indicate whether the statement is true or false.