Heckling is

A. always unethical and inappropriate.
B. an important tool for teaching people to overcome stage fright.
C. an unethical but effective technique to relieve stress before a performance.
D. acceptable only if the class has agreed in advance.


Answer: A

Communication & Mass Media

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In the 1800s, most media owners’ response to consumer complaints about advertising was to:

a. develop an open advertising policy, which allowed them to continue to accept ads while criticizing the ads at the same time. b. accept all advertising, but direct complaints to the Federal Trade Commission. c. set up an industry-sponsored Bureau of Advertising Practices to discourage false claims and to encourage truth-in-advertising. d. ban questionable advertising.

Communication & Mass Media

Jeremiah just got called in to see the principal. As he walks to the office he wonders, "What have I done wrong? Of course, it may be nothing. Maybe there is just some information she needs." Jeremiah is engaging in __________.

A. visualization B. intrapersonal communication C. letting go of the past D. communication apprehension

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Mary was the only female employee in her office, and the men constantly talked about women in ways that made her uncomfortable. This is an example of hostile environment harassment

Indicate whether the statement is true or false.

Communication & Mass Media

Despite limited resources, grassroots and special-interest organizations continue to prove they can meet goals using strategic ______.

a. planning b. online communication c. special events d. public relations

Communication & Mass Media