Describe the role of power in calculating relational rewards and costs. What are the two types of power that are addressed in Social Exchange Theory? Provide an example of each.
What will be an ideal response?
Answers will vary.
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The mediation model used by the Federal Mediation and Conciliation Service (FMCS) is based on three principles. Which of the following is not one of them?
a. Mediation involves decision by mediator. b. All conflicts have two sides. c. Mediator should be a neutral third party. d. Mediation should be confidential.
The natural course of a conflict can be described as moving from:
a. Confrontation?escalation?resolution b. Instigation?escalation?improvement c. Instigation?development?improvement d. Initiation?confrontation?resolution
For speaking events that occur outside of the classroom, the general purpose is usually determined by
A) the occasion. B) how you want your family to respond. C) your ability to use gestures as a speaker. D) what you know about your topic. E) the number of sources available on the topic.
In many organizations, a person who holds coercive power also holds reward power
Indicate whether the statement is true or false.