The mediation model used by the Federal Mediation and Conciliation Service (FMCS) is based on three principles. Which of the following is not one of them?

a. Mediation involves decision by mediator.
b. All conflicts have two sides.
c. Mediator should be a neutral third party.
d. Mediation should be confidential.


a. Mediation involves decision by mediator.

Communication & Mass Media

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In which historical period did written communications emerge as a specialized function controlled by the ruling classes?

a) Pre-agricultural society b) Industrial society c) Agricultural society d) Information society

Communication & Mass Media

Publication design is artificial; that is, everything is created by a human decision; nothing is natural

Indicate whether the statement is true or false

Communication & Mass Media

Conformity orientation refers to the degree to which family communication stresses uniformity of attitudes, values, and beliefs.

a. true b. false

Communication & Mass Media

The highest level of Maslow’s hierarchy of needs is called ______________________

Fill in the blank(s) with the appropriate word(s).

Communication & Mass Media