Commas keep English sentences ____________
a. short
b. in order
c. connected
d. readable
d
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Which of the following is a suggested strategy for preventing dissatisfaction and promoting problem solving?
A. Give in to the whim and request of every customer. B. Always sympathize with the customer just to make them feel better. C. Think like the customer and act accordingly. D. Refrain from going the extra mile to provide exemplary service.
Considering Figure 1, which of the following would be true?
a. China has more of both labor and capital than the U.S. b. The U.S. has more of both labor and capital than China. c. The U.S. is relatively capital abundant and China is relatively labor abundant. d. The U.S. is relatively labor abundant and China is relatively capital abundant.
Trevor, an employee of HigherEd Corp., demonstrates a series of unacceptable behaviors. Carmela, his manager, wants to refer Trevor to the company's employee assistance program. Which situation would call for such a referral?
A. Carmela has reason to believe Trevor's behavior problems are related to alcohol abuse. B. HigherEd Corp. wants managers to use only the simplest, most direct, and least expensive way to settle behavior problems. C. Carmela and Trevor agree that a neutral party from outside the organization should hear this case. D. Carmela wants an experienced and retired judge to resolve Trevor's situation. E. Trevor wants a panel of his peers to hear Carmela's complaint.
Companies selling their goods to nonprofit organizations often charge a premium over their normal prices because these organizations are largely indifferent to price
Indicate whether the statement is true or false