An NGO is ________
A) an agency of the United Nations
B) a private institution independent of a government
C) any organization working on environmental issues
D) an organization that is concerned only with workers' rights
B
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Progressive Insurance examined insurance from the customers' viewpoint and saw how difficult it was to get an auto claim processed and paid by insurance companies. Then the company crafted its service strategy around solving that problem. The company now has fleets of claim adjustors on the road every day, ready to rush to the scene of an accident in their territory and provide fast claims processing-sometimes on the spot. Progressive Insurance relies on ________ service standards.
A. Customer-defined B. Service provider-defined C. Company-defined D. Cost-focused E. Competitor-focused
The relationship between inflation and unemployment in an economy is given by ? = ?e? 0.5(U? 4).? a.What is the value of the natural rate of unemployment? b.If actual inflation is 1 percent and expected inflation is 2 percent, what is the unemployment rate? c.If expected inflation is 3 percent and the unemployment rate is 6 percent, what is the inflation rate?
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Collectivist societies also show a higher propensity to allocate rewards according to ______than do individualists.
A. need B. equality C. nurturance D. deference