Pointing instead of telling a person how to find something is an example of which function?
a. conflicting
b. substituting
c. emphasizing
d. repeating
b. substituting
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Walid is using the computer to organize documents needed for an upcoming meeting. After the documents are organized, Walid will e-mail them to meeting participants. Walid is using ______ skills to complete this task.
A. technical B. interpersonal C. conceptual and design D. business
Which of the following statements is true of the use of presentation visuals?
a. You should include on a visual everything you wish to say about a given point. b. Too many visuals can overwhelm, bore, and tire the audience. c. The most effective visual combines many fonts, colors, textures, and images. d. You should focus your eye contact on the visual so your audience will do likewise.
A company has not received its payment from a customer even after sending the customer multiple reminders. In the final letter of a five-letter follow-up series to be sent to the customer, the company should:
A. give the customer the benefit of the doubt. B. state what legal action will be taken if the customer fails to pay. C. insult and blame the customer. D. demand that the customer make the payment immediately.
Which of the following statements is NOT CORRECT?
A. When a corporation's shares are owned by a few individuals, we say that the firm is "closely, or privately, held." B. "Going public" establishes a firm's true intrinsic value and ensures that a liquid market will always exist for the firm's shares. C. The stock of publicly owned companies must generally be registered with and reported to a regulatory agency such as the SEC. D. When stock in a closely held corporation is offered to the public for the first time, the transaction is called "going public, or an IPO," and the market for such stock is called the new issue or IPO market. E. It is possible for a firm to go public and yet not raise any additional new capital for the firm itself.