Answer the following statement(s) true (T) or false (F)
1. Job satisfaction cannot be directly measured.
2. Job satisfaction is important to us because it affects many other factors at work.
3. Job satisfaction is difficult to measure accurately because it is difficult to measure attitudes.
4. When administering job satisfaction surveys, you can build trust by making sure everyone’s names are on their surveys.
5. The “Faces Scale” is a very complex satisfaction survey.
1. True
2. True
3. True
4. False
5. False
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How could Phil best respond to a "fax attack" and differentiate McCall Automotive positively from other dealerships?
A) Phil could respond to the fax with brief answers to all of the customer's questions. B) Phil could develop value-added solutions for the customer by building a relationship. C) Phil could refer the customer to other dealerships that typically have lower car prices. D) Phil could steer the customer to more expensive cars that have better safety records. E) Phil could refuse to match the fax attack price because quality cars demand high prices.
Aunt Anastasia feels that her prices are too low, particularly for her eggs. How much would her profit have to increase on the eggs before it is profitable for her to make and sell eggs?
A) $0.50 B) $1.00 C) $1.50 D) $2.50
What selective processes are used in gathering and interpreting marketing stimuli around us?
A. selective exposure, selective perception, and selective attention B. selective exposure, selective attention, and selective reception C. selective exposure, selective perception, and selective retention D. selective attention, selective perception, and selective retention
Lessees of property and holders of security interests have insurable interests in property
Indicate whether the statement is true or false