Explain the machines and mechanics metaphor for patient and provider identities.

What will be an ideal response?


Providers are viewed as competent experts analytically diagnosing a physical problem and then fixing it. Patients are passive and allow the expert mechanic to give them a proper tune-up with little or no input or objection.

Communication & Mass Media

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According to the authors, dialogical ethics requires all team members to exercise leadership to ensure members show respect for one another

Indicate whether the statement is true or false

Communication & Mass Media

A medium or method of communication is said to be "media rich" if it has all of the following characteristics EXCEPT

A. a focus on a mass of people. B. potential for feedback. C. the variety of language that communicators use D. several verbal and nonverbal cues that can be processed by senders and receivers.

Communication & Mass Media

We allow the media to determine for us how much information we get when we _____.

a. are in the self-reflexive state b. have low interest in a topic c. already have strong knowledge structures about the topic d. all of the above

Communication & Mass Media

Which one of the following is an example of a “soft” budget cost?

a. in-house video production b. event costs c. vendor payments d. infrastructure expansion

Communication & Mass Media