It is hoped that induced compliance will result in ________.
A. disengagement
B. identification
C. self-persuasion
D. reduced dissonance
Answer: C
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Which strategy helps to reduce conflict by increasing understanding of the other person's viewpoint?
A. paraphrasing B. I language C. identifying your goal D. but messages
What is a key skill you can use to evaluate your own nonverbal behavior?
Why do scholars such as Dance suggest that communication is best understood as a ‘family’ of related concepts?
A. Because each culture has a different style of communicating. B. Because communication is a multifaceted concept. C. Because communication requires more than one person. D. Because the study of communication is relatively new.
Gestures with direct verbal translations are called
a. emblems b. illustrators c. regulators d. adaptors e. affect displays