Trial close is generally used before answering an objection.
Answer the following statement true (T) or false (F)
False
The trial close should be used after making a strong selling point in the presentation, after the presentation itself, after answering an objection, and immediately before you move to close the sale.
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Which of the following statements best describes what is meant by setting control risk at100%?
a. Controls are effective. b. Controls are relevant. c. Controls are ineffective. d. Cannot be determined from the information given.
According to the American Management Association, of the 721 senior-level professionals interviewed, where are most training dollars in these organizations being spent?
A) Basic job skills B) Technology skills C) Communication skills D) Customer relation skills E) Leadership skills
Describe perspective taking and explain how it can help the negotiation process.
What will be an ideal response?
Is electronic communication, such as e-mails and instant messaging, the most ef?cient and productive means of communicating in the workplace?
A) Yes. B) No.