A hopeless objection is one that cannot be answered by the salesperson.
Answer the following statement true (T) or false (F)
True
A hopeless objection is one that cannot be solved or answered, such as I already have one, I'm bankrupt, and I'd like to buy your life insurance, but the doctor gives me only 30 days to live. Hopeless objections cannot be overcome.
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The main difference between the cost of goods sold of a manufacturer and a merchandiser is that the merchandiser includes cost of goods manufactured rather than cost of goods purchased.
Answer the following statement true (T) or false (F)
Temporary accounts include all of the following except:
A. Rent expense. B. Dividends. C. Prepaid rent. D. Consulting revenue. E. Income Summary.
The use of toll-free telephone numbers that customers call to obtain information about products and make purchases is referred to as ________.
A. outbound telemarketing B. multichannel selling C. inbound telemarketing D. interactive marketing E. outbound telepresence
Which of the following audit procedures would an auditor be least likely to perform using a generalized computer audit program?
A. Searching records of accounts receivable balances for credit balances. B. Investigating inventory balances for possible damaged goods. C. Selecting accounts receivable for positive and negative confirmations. D. Listing of unusually large inventory balances.