Negotiators who understand the other party's needs are using an individual skill known as "________-taking ability"-one's capacity to consider things from another person's viewpoint.

Fill in the blank(s) with the appropriate word(s).


perspective

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Qualitative research procedures are classified as either ________ or ________

A) primary; secondary B) direct; indirect C) descriptive; exploratory D) theoretical; non-theoretical E) partial; total

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Which one of the following is considered "our most intimate mass medium" and has had great impact on national election campaigns, thereby diminishing the role of political parties?

A. Newspapers D. Television B. Magazines E. Wire services C. Radio

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Letting go of anger and resentment, will free you from the burden of holding a grudge

Indicate whether the statement is true or false

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_______________ consist of a number of people, usually between three and seven, who use their complementary skills to collaborate in a joint effort.

a. A phalanx b. Groups c. Teams d. A Posse

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