What are the areas, if any, where change resistance is driven by the change leader?

A. leader saying one thing then doing another
B. a misrepresentation for the chances of success
C. ignore ideas and suggestions from change recipients
D. all of these


D. all of these

Business

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Both U.S. GAAP and international financial reporting standards (IFRS) require the use of the lower-of-cost-or-market rule to value inventories

a. True b. False Indicate whether the statement is true or false

Business

All of the following would be potential bargaining chips for a salesperson during negotiations EXCEPT:

A. training availability. B. optional equipment to provide. C. products available from competitors. D. extra services to offer. E. price flexibility.

Business

Which of the following budgets includes cash outflows toward materials, salaries and other labor costs, and overhead expenditures?

a. Cash disbursements budget b. Direct cost budget c. Production budget d. Cash receipts budget

Business

As a characteristic of services, intangibility refers to the fact that a service ________.

A. cannot be seen, heard, tasted, or felt by a customer B. can be experienced by a customer before utilization C. can be experienced through the physical senses D. is produced and consumed at the same time E. quality can only be as good as that of the provider himself or herself

Business