As soon as the news program begins an interview with the President of the United States, Dolores quits paying attention and she mumbles to herself, "I already know everything he has to say and I don't want to hear it again." Dolores ability to listen is being hindered by
A) message overload.
B) prejudgment.
C) preoccupation.
D) message complexity.
E) noise.
B
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Public relations firms use online databases for all of the following purposes EXCEPT
A) to research facts to support a proposed project. B) to keep up-to-date with news about clients. C) to track an organization's media campaigns. D) to confirm proper news release format. E) to keep management apprised of current business trends.
In arguing that there is a reason for change in policy, which of the following is
NOT part of the advocate's burden of proof? (a) Presenting disadvantages of the proposed policy. (b) Quantifying the nature of the problem. (c) Characterizing the consequences of the problem. (d) Establishing that the problem is inherent.
Aria just got engaged, but she is a little concerned that her fiancée's family always seems to have loud arguments about politics when they get together. In reality, they all enjoy these heated conversations, and no one gets offended. Which misconception about conflict is Aria experiencing?
A. Conflict can always be avoided. B. Conflict always occurs because of misunderstandings. C. Conflict is always a sign of a poor interpersonal relationship. D. Conflict can always be resolved.
Which of the following questions would yield the least useful information about your audience?
A. What does your audience know about your topic? B. What is the history of your audience as a group? C. What does the audience think of themselves as a group? D. What does the audience think of you? E. What will be the program surrounding your speech?