Asking for a claim is the same as asking for a settlement to a problem
Indicate whether the statement is true or false.
Answer: FALSE
Explanation: If you're dissatisfied with a company's product or service, you can opt to make a claim (a formal complaint) or request an adjustment (a settlement of a claim). In either case, it's important to maintain a professional tone in all your communication, no matter how angry or frustrated you are.
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Suppose 1 U.S. dollar equals 1.60 Canadian dollars in the spot market. 6-month Canadian securities have an annualized return of 6% (and thus a 6-month periodic return of 3%). 6-month U.S. securities have an annualized return of 6.5% and a periodic return of 3.25%. If interest rate parity holds, what is the U.S. dollar-Canadian dollar exchange rate in the 180-day forward market?
A. 1 U.S. dollar = 0.6235 Canadian dollars B. 1 U.S. dollar = 0.6265 Canadian dollars C. 1 U.S. dollar = 1.0000 Canadian dollars D. 1 U.S. dollar = 1.5961 Canadian dollars E. 1 U.S. dollar = 1.6039 Canadian dollars
A company using a ______ strategy looks for ways to distinguish itself from its competitors.
a. low-price provider b. differentiation c. market niche d. brand image
Hae-Won, a middle manager at a sales company, wrote a dishonest internal report to make her team seem more productive than it was. Based on general trends, what is the most likely reason she wrote this report?
a. to avoid being fired b. the need to get new clients c. personal gain d. pressure from a superior
Which of the following terms does Legge (1995) use to describe the relabelling of personnel departments as HR departments with no fundamental change in their function or activity:
a. money for old rope b. same old, same old c. old wine in new bottles d. monkey see, monkey do