When ending an indirect message, a statement such as "I trust our decision is satisfactory" does what for the reader?

A) Avoids an uncertain conclusion
B) Helps to manage future correspondences
C) Expresses optimism
D) Opens the opportunity for further discussion
E) Shows the writer's sincerity


Answer: D
Explanation: D) Whatever type of conclusion you use, follow these guidelines: Avoid an uncertain conclusion, manage future correspondence, encourage additional communication only if you're willing to discuss your decision further, express optimism, if appropriate and be sincere. Avoid clichés that are insincere in view of the bad news. If you can't help, don't say, "If we can be of any help, please contact us."

Business

You might also like to view...

Decker Corp. common stock has a required return of 17.5% and a beta of 1.75. If the expected risk

free return is 3%, what is the expected return for the market based on the CAPM? A) 11.29% B) 15.27% C) 13.35% D) 14.29%

Business

April purchases $18,000 of goods from Lin on thirty days' credit, and Lin assigns the account to Indra. If April finds the goods defective and only worth $16,000:

A) she has no defense against full payment since the account was assigned. B) she only needs to pay Indra $16,000 if Indra had notified her of the assignment. C) Indra is entitled to the full $18,000 since she acquires rights greater than those of Lin, who assigned the contractual rights to payment. D) she must pay $16,000 directly to Lin regardless of whether Indra notified her of the assignment.

Business

Explain what a trademark is

Business

Viewer reaction profiles are usually used in the incubation stage of the creative process.

Answer the following statement true (T) or false (F)

Business