If your car suffers $3,500 damage in an accident and your deductible amount is $500, you
will have to pay $3,000 to have your car fixed
Indicate whether the statement is true or false
F
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Adam has to respond to a peer via a discussion board for his online class. He finds it very hard to respond to a friend, however, because she wrote her post with poor grammar and inconsistent line breaks. Adam is experiencing a ______ distraction.
a. situational b. source c. medium d. bias
_____________, more commonly known as the cause-and-effect relationship, is a type of inductive reasoning.
a. Cognitive dissonance b. Causal reasoning c. Analogical reasoning d. Deductive reasoning
Answer the following statements true (T) or false (F)
1. The employee who provides the guest experience need only be well trained to meet the guest’s quality and value expectations and to do so consistently. 2. It is easy to motivate all employees because they all have the same needs, expectations, capabilities, and behaviors. 3. All five levels of needs are equally fundamental. 4. The first managerial challenge in meeting belonging needs is to identify social groups that employees belong to. 5. The sense of belonging or not belonging has little effect on a well-trained, professional hospitality employee.
Jake has asked Len to be a primary investor in his entrepreneurial start-up. Len first wants to carefully study Jake's business plan, in particular these key factors:
A. the clients, the opportunity, the competition, the context, and the risk/reward. B. the people, the threats, the partners, the context, and the risk/reward. C. the people, the other investors, the suppliers, the context, and the opportunities/threats. D. the clients, the other investors, the suppliers, the context, and the opportunities/threats. E. the people, the opportunity, the competition, the context, and the risk/reward.