Assumption of the risk may bar recovery under strict liability for which products?
a. alcoholic beverages b. prescription drugs
c. cigarettes
d. all of the other specific choices
e. none of the other choices are relevant
d
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Which of the following is not an assumption of the Economic Order Quantity model?
a. demand for the product is known with certainty b. total cost per year of placing orders is fixed c. lead time is known and is constant d. there are no quantity discounts
Asset turnover is most closely associated with a company's liquidity position
Indicate whether the statement is true or false
Which is statement best describes centralized service desks?
A. They cost more to operate than decentralized service desks. B. All analysts are located in one location. C. Analysts typically have higher skill levels and greater ability to resolve incidents. D. The goal is to resolve all incidents at the service desk.
Which of the following is used to measure the difference between a customer's expectations of service quality and what actually occurred?
A) break-even analysis B) SERVQUAL C) the critical incident technique D) gap analysis E) SWOT analysis