The final step in the defined planned change process is:
A) ?Evaluation
B) ?Follow-up
C) ?Termination
D) ?Review progress
B
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______ can be a physical or psychological condition and typically involves persistent injuries (e.g., cuts, burns, bruises, broken bones, and emotional abuse) inflicted on a child by a caregiver.
A. Abusive child syndrome B. Battered child syndrome C. Neglected child syndrome D. Shaken baby syndrome
Updates on the implementation of an evaluation project include which of the following tasks?
a. An overview of the plan b. Reports on routine progress c. A discussion of final results d. a and b only e. all of the above
A recommended tool for disarming anger associated with discharged agency clients is:
a. A follow-up phone call b. A follow-up questionnaire c. An open-door policy d. Better communication from the outset
Because differences in age, sex, race, viewpoints, religion, and socio-economic background affect the degree of compatibility between the interviewer and the client:
a. Immediacy should never be used with clients who differ from the interviewer to a significant degree b. Interviewers should always wait for clients to initiate immediacy first c. Situations will often arise in which interviewers need to use immediacy responses d. Situations will seldom arise in which interviewers need to use immediacy responses