A recommended tool for disarming anger associated with discharged agency clients is:

a. A follow-up phone call
b. A follow-up questionnaire
c. An open-door policy
d. Better communication from the outset


b

Social Work & Human Services

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Name the psychologist who is credited with describing the developmental stages of children’s cognitive development

and who formulated the theory that the thinking of children is different from that of adults. a. Bloom b. Skinner c. Feuerstein d. Piaget e. Gagné

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A specific plan of action designed to deploy both human and other resources, often to overcome a problem or threat is called:

A. A goal B. A strategy C. An objective D. A mission

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Confrontation is useful in pointing out discrepancies in personal and social values presented by clients

Indicate whether the statement is true or false

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Which of the following statements is correct about evidence-based practice?

a. It is a process. b. It is a list of interventions that will be effective with every client. c. It refers to decisions about intervention effectiveness, only. d. Idiosyncratic client attributes should be ignored when selecting the best intervention

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