Organizational capabilities are virtually always
A. require constant evaluation to ensure cooperative support from management.
B. reflective of the industry's driving forces.
C. easier and less challenging to categorize than resources because there are fewer to be concerned about.
D. knowledge based, residing in people and in the company's intellectual capital, or in organizational processes and systems, which embody tacit knowledge.
E. more complex than resources and are exercised only through key personnel.
Answer: D
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