In the context of SWOT analysis, which of the following would be a strength for a company already existing in the market?
A) a growing market
B) a local environment that is conducive to growth of the business
C) an openness of the governmental mechanism to foreign investors in the business
D) a low level of barriers to entry in the market
E) a high level of branding that leads to market recognition
E
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A service firm communicating exactly what the customer can expect and what will happen if the company does not deliver on its promises will eliminate the gap between ________
A) established quality standards and service delivery B) established delivery standards and management perceptions C) service quality standards and consumer expectations D) consumer expectations and management perceptions E) needed service and expected service
For U. S. students who have traveled abroad, standards of cleanliness are a source of major cultural shock
Indicate whether the statement is true or false.
White collar crimes refer to crimes so designated by Congress in a particular portion of the federal criminal code
a. True b. False Indicate whether the statement is true or false
If a work is in the public domain because it was never copyrighted, the first person to file for a copyright will own the copyright on the work
a. True b. False Indicate whether the statement is true or false