As Andrew’s boss, you recently sent Andrew to a leadership training program because he is now in charge of a five-person team. Andrew returns from the training and tells you he wants to develop a Team Management style of behavior. Currently his behavior plots at 8, 3 on the Leadership Grid. What could you do to coach him effectively?

A. tell him to keep doing what he’s doing, he’s already there
B. coach him to put more emphasis on the team’s productivity goals
C. encourage him to host his subordinates at his house for dinner
D. ask him to identify the best team members and reward their loyalty


C. encourage him to host his subordinates at his house for dinner

Business

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a.1.25 b.1.07 c.1.78 d.1.65 e.None of the answers are correct.

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Answer the following statement true (T) or false (F)

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Which of the following is NOT one of the seven service quality gaps?

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Business