Controlled breathing is an essential part in managing both communication apprehension and
receiver anxiety.
Indicate whether the statement is true or false
TRUE
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Effective listening is also part of negotiating. In Acuff’s article, additional tips for effective listening are presented. Which of the following is one of the tips?
A. Talk as frequently as you feel necessary. B. Interrupt when you need to make a point. C. Concentrate on what TOS is saying. D. Avoid getting caught up in what TOS is doing nonverbally.
The personal distance is the closest of all of Hall’s four distances and ranges from the close phase of actual touching to the far phase of 6 to 18 inches.
Indicate whether the statement is true or false
More than any other part of the body, ______ gives others insight into how someone is feeling.
a. body artifacts b. the face c. body orientation d. physical appearance
Speakers who bring in false claims and tug at the emotions of the audience, instead of using sound evidence and logical arguments, are classified as _____ speakers
a. unitary b. unimaginative c. uneffective d. unethical