A firm's ________ relates to its ability to create value for customers (V) while containing the cost to do so (C).
A. strategic position
B. advantage of the marketplace
C. industry analysis
D. industry effects
Answer: A
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When using the Vroom/Jago approach, if a decision is time-sensitive and needs to be made relatively quickly, through what kinds of styles should the decision be most likely made?
a. directive or consultative b. consultative or facilitative c. facilitative or delegative d. directive or delegative
According to the EEOC which of the following must be true of a candidate’s past criminal activity for it to be used as a reason for exclusion?
a. The criminal pattern must be ongoing. b. The crime must be job-related. c. The candidate must have served jail or prison time. d. The crime must be self-disclosed.
A narrative about a real-life ethical dilemma is being written by a salesperson for presentation during her ethical decision-making workshop at a software sales company. The other workshop participants are most likely to remember which of the following narratives?
a. a narrative about a division head at a rival company refusing to promote the most qualified subordinates for fear of being upstaged b. a narrative about an accounting firm that was paying employees under-the-table bonuses for every new client they brought to the firm c. a narrative about company board member who used personal influence to obtain company products for free d. a narrative about a peer in the sales force who sold software at a discount to a relative’s company
A footwear company specializing in the production of ballet shoes normally produces shoes for women. The company is hired by several customers to produce shoes for men. Which of the following should the manufacturer consider in order to achieve economies of scale in shoe production?
A. the amount of shoe production cost compared to the typical costs incurred in shipping B. the amount of shoe storage cost compared to the typical costs incurred in shipping C. the cost associated with efforts to increase customers that might also place orders for men's shoes D. the cost of producing one type of shoe at a time in large quantities and storing them for future sales E. the level of effort required to retool the company's manufacturing plant to produce only men's shoes