Heather was in the midst of an excellent speech on campus history when she made a minor mistake by giving the wrong date for the opening of a campus building. She suddenly stopped speaking and said, "Oh, I messed up." Then she provided the correct date. The rest of her speech went well, but all she could think about afterward was her mistake. What is the major piece of advice from your textbook that Heather needs to be reminded about?

A. You should work especially hard on your introduction.
B. There is no such thing as a perfect speech.
C. Audiences usually can't tell how nervous a speaker is.
D. It is natural for public speakers to be nervous.
E. You should take slow, deep breaths before you speak.


Answer: B

Communication & Mass Media

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When addressing familiar audiences, all of the following are true except that ______.

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The last person to give a closing statement in a debate reaps the benefit of the __________

effect. Fill in the blanks with correct word

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Frequently, researchers will use the variance, rather than the standard deviation, because it is expressed in the same units that were originally measured

Indicate whether the statement is true or false

Communication & Mass Media

Of the total time we generally spend communicating, about 10–20% of that time is spent reading

True False

Communication & Mass Media