________ is especially important when a language barrier or speech disability is part of a customer's situation.
A. Emotional involvement
B. Subjectivity
C. Defensiveness
D. Patience
Answer: D
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Statements prepared monthly, quarterly, or at other intervals less than a year in duration are called _____________________
Fill in the blank(s) with correct word
Your business e-mail address:
a. should reflect your personal flair b. intrigue your reader c. be neutral and businesslike d. none of the above
Samsung sells a variety of TVs, from simple and small ones to large smart TVs with Internet connectivity and 3D technology. Customers prefer different features, so Samsung uses which type of segmentation variable based on their viewing preferences?
A. psychographic segmentation B. geographic segmentation C. socioeconomic segmentation D. demographic segmentation E. behavioral segmentation
The party who agrees to act on behalf of another is called the agent
Indicate whether the statement is true or false