In terms of emotional support strategies, what is the goal of person-centered messages?
a. to communicate your intentions clearly so that the other person knows you want to be helpful and supportive
b. to protect the other person's self-esteem
c. to encourage and praise the other person
d. to help the other person develop a deeper understanding of the problem so they take on the task of solving or coping with it
e. to intensify the perceived sincerity of your response by emphasizing your desire to help solve the problem for the other person
d
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Business communication is called the ______ of healthy, functioning organizations.
a. hub b. nucleus c. bane d. lifeblood
The Niger delta in ______ is the world capital of oil pollution.
Fill in the blank(s) with the appropriate word(s).
Which of the following is NOT a primary consideration when selecting a presentation aid?
A) your skill and experience B) length of the speech C) interests of the audience D) purpose of the speech
Alice wants to be honest about disliking her roommate’s boyfriend, but she thinks it will hurt their relationship if she tells her. Which dialectical tension is Alice dealing with?
A. revelation-concealment B. integration-separation C. openness-closedness D. inclusion-seclusion