A person who has a neutral expression even when he or she thinks that they are showing emotion is referred to as a
a. withholder
b. revealer
c. substitute expressor
d. blanked expressor
e. frozen-affect expressor
d
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How do cultures treat people of different genders?
A. the same way B. based only on religion C. without discrimination D. differently
A toast is very intimate and personal, so it should focus attention on the speaker giving the toast
Indicate whether the statement is true or false
Paraphrasing, or providing a gentle repetition of what was just stated, also clarifies understanding, showing the other person your attention to his or her needs
Indicate whether the statement is true or false.
Quincy is a new executive in a Fortune 500 company. He wants to be able to control his self-presentation by focusing upon the nonverbal cues he sends. With which of the following characteristics should Quincy be concerned?
a. his spontaneous expressions of emotion b. his physical qualities, such as body shape and facial features c. expressive qualities that bestow a particular demeanor on a person d. Quincy should be concerned with all of these characteristics.