Quincy is a new executive in a Fortune 500 company. He wants to be able to control his self-presentation by focusing upon the nonverbal cues he sends. With which of the following characteristics should Quincy be concerned?
a. his spontaneous expressions of emotion
b. his physical qualities, such as body shape and facial features
c. expressive qualities that bestow a particular demeanor on a person
d. Quincy should be concerned with all of these characteristics.
ANS: d
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