In the context of the five phases in the life of an organization, identify a true statement about the period of crisis in phase 1.
A. Decentralized leaders are able to penetrate new markets, respond faster to customers, and develop new products.
B. Lower-level leaders become increasingly frustrated and demand flexibility and room to exercise their own initiative.
C. Leaders become overworked and harried by administrative details.
D. Communication from the top management is less frequent.
Answer: C
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