A homeowner who supplies the specifications for poured cement walls can hold a contractor liable for damages when the walls that are poured in exact compliance with those specifications prove defective.?
Indicate whether the statement is true or false
False
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Which of the following statements does not describe personalization implemented as a CRM program?
A. With the availability of customer-level data and analysis tools, retailers can now economically offer unique benefits and target messages to individual customers. B. It overcomes a limitation of CRM strategies that treat all customers in a platinum segment as identical. C. The Internet channel provides an opportunity for retailers to automate personalization and efficiently develop relationships similar to those that many small local retailers have with customers. D. It helps retailers to convert their unprofitable customers in the lead segment in the customer pyramid to best customers. E. The effective use of customer information in personalization programs creates the positive feedback cycle in the CRM process.
The American Customer Satisfaction Index is a national measure of satisfaction with quality that provides a resource for examining the differences in satisfaction among customers of different industries by their demographic and socioeconomic
characteristics. Indicate whether the statement is true or false
Ibarra Carpet traded cleaning equipment with a cost of $27,000 and accumulated depreciation of $5,250 for new equipment with a fair market value of $14,500 . Assuming the exchange lacks commercial substance, Ibarra should record the new equipment at
a. $14,750. b. $13,750. c. $14,500. d. $7,500.
List and describe the four major aspects of an organization chart.
What will be an ideal response?