When preparing to purchase and implement SCIS components, what issues and questions must managers address?
Senior management plays a key role in facilitating the implementation of supply chain technology by providing vision, the required resources, and an unshakable commitment to SCIS initiatives.
Some of these key questions include the following:
• Who will lead our implementation effort? Senior management has neither the time nor direct knowledge of SCIS to supervise the selection and installation of new applications.
• How will technology support our business needs and processes? There is a propensity to adopt software without considering the processes that it will support, leading to automation of inefficiencies.
• What is the status of our existing data? It is critical to assess data quality, relevance, and completeness to ensure that the needed information is available to use with the technology being considered.
• How well does our existing system integrate with suppliers and customers? SCIS fall woefully short on vital capabilities if they are unable to communicate with supply chain partners in an efficient manner.
• What external issues must our systems address? Given the financial and product flow data contained within most SCIS, they have a major impact on an organization's ability to address government mandates.
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