When a firm adopts the just-in-time method of management,
a. employees are retrained on different equipment, but the plant layout generally remains unchanged.
b. new machinery and equipment must be purchased from franchised JIT dealers.
c. machinery and equipment are moved into small autonomous production lines called islands or cells.
d. new, more efficient machinery and equipment are purchased and installed in the original plant layout.
C
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When the sales order department acknowledges a customer order, it is an example of a:
a. vertical information flow b. horizontal information flow c. both vertical and horizontal information flow d. neither vertical nor horizontal information flow
A mobile phone manufacturing company is said to functionally modify one of its products if it:
a. introduces a sleek and stylish version of the mobile phone with the same specifications. b. reduces the price of the mobile phone ahead of a sale. c. introduces stylish headphones for the mobile phone. d. releases a software update to fix the mobile phone's heating problem.
An individual’s ability to develop and express a range of skills, such as awareness of the emotions of others, empathy, self-awareness and influence is referred to as:
a. emotional intelligence b. charismatic leadership c. aesthetic labour d. mentoring
Which of the following summarizes the AIDA steps in the persuasive process?
a. Get attention, investigate options, create desire, encourage acceptance. b. Gain acceptance, invite questions, designate action, encourage action. c. Get attention, arouse interest, create desire, encourage action. d. Get attention, initiate action, discuss benefits, create acceptance.