Under the European Union, customs duties have been eliminated among member nations
Indicate whether the statement is true or false
TRUE
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In responding positively to a claim, begin the message with
a. information promoting other products. b. the good news that you are complying with the customer's request. c. an explanation of the reasons the request is granted. d. a reminder of the problem.
Which of the following is another benefit to a salesperson of learning to style flex, aside from putting the customer at ease?
A) Style flexing improves a salesperson's acting skills, which helps the salesperson to persuade reluctant buyers to place orders. B) Paying attention to the customer's communication style helps the salesperson better understand the customer's product or service needs. C) Additional time spent with a customer helps the salesperson to create a positive relationship that will likely result in closing the sale. D) Customers are more likely to purchase from salespeople who seem successful, so it is important for salespeople to make sure that their own personal styles are current. E) Style flexing allows a salesperson to divide customers into four groups, write one script for each, and standardize sales calls.
The "part performance" exception to the Statute of Frauds would allow an oral contract for the
transfer of land to be enforced if the buyer had taken possession of and/or paid for the land. Indicate whether the statement is true or false
Ron is a manager at ViviTech. He wants to explain the business needs to his employees who don't have a good sense of the big picture view of the organization's goals. One of the best ways for him to do this is to show them the gap between the organization's current performance and capabilities and where it needs to be in the future.
Answer the following statement true (T) or false (F)