How can trust-destroying conflicts be avoided?
What will be an ideal response?
Trust-destroying conflicts can be avoided with several steps. First, start with a clear product description. If the product is a component part or critical for other reasons and the potential for ambiguity exists, write out a clear description. Services providers are especially vulnerable to ambiguity in the sales process because services are intangible. Specifying those services as completely as possible helps avoid later conflict. Another important element is to define who has authority to do what-both for the customer and for the selling organization.
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The procedure for summarizing metric variables in XL Data Analyst is identical to the one for summarizing categorical variables, except you will select "Averages."
Indicate whether the statement is true or false
The ViVi brand is a line of designer clothing for pregnant businesswomen
If its owner believes that professional women in other countries have a need for conservative maternity wear, the owner of the small company would most likely hire a(n) ________ to locate and negotiate with buyers in other countries. A) franchisee B) franchisor C) export merchant D) strategic ally E) joint venture partner
Brianna is a marketing manager who wants to have a strong two-way communication of ideas with customers and she considers it very important to directly ease customer confusion and persuade them to purchase. She does not care much about whether the cost per customer contact will be expensive. Based on the manager's consideration, ________ will be the most appropriate promotional form.
A. viral marketing B. advertising C. personal selling D. sales promotion E. direct marketing
My leader helped me advance my career by giving me additional opportunities to learn and expand my skills. He is using which characteristic of a servant leader?
A. stewardship B. building community C. commitment to the growth of people D. awareness