A special occasion speech which seeks to stimulate and reinforce feelings people
share about a person admired within a community is called a (n)
a. acceptance speech
b. speech of dedication
c. a victory speech
d. a speech of tribute
Answer: d,
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What remedies are available for speakers to combat the poor listening habits of audiences?
What will be an ideal response?
When communicating with a customer, who is upset, the service provider should not make eye contact or smile because it makes the customer feel intimidated
Indicate whether this statement is true or false.
Forensic speaking would typically be used by __________.
A. a doctor B. a professor C. a lawyer D. a student
When creating a detailed task analysis, the trainer should adhere to traditional outlining which includes:
a. Roman numerals for major ideas b. Capital letters for substeps underneath the major ideas c. Numbers underneath the capital letters for further details d. Lower case letters underneath numbers for e. all of the above rules adhere to tradictional outlining