What is FALSE about chain operations organizational structure?

A. Chain operations often have corporate share holders
B. The store manager is lower on the organizational structure than the service manager
C. The national corporate management report to corporate shareholders
D. The store manager reports to the national corporate management


B. The store manager is lower on the organizational structure than the service manager

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After reviewing the construction plan for a job and realizing that contact with raw sewage may happen, an operator should be prepared by _____.

a. having a personal respirator available b. chewing gum to cover the odor of the sewage c. wearing latex or non-latex gloves if contacting sewage d. washing his or her hands before reporting to work

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A capital-budgeting problem is defined as follows: three projects are to be evaluated at a MARR of 12.5% per year. No more than $3.0 million can be invested.

(a) Use a spreadsheet to select from the indepen­dent projects.
(b) After some study, it was determined that the life of project 3 can be increased from 5 to 8 years for the same $1 million investment; however, the estimated annual NCF would remain steady from year 5 on. Use Goal Seek to determine the NCF in year 1 and be­yond for project 3 (as a bundle of one proj­ect) to have the same PW as the best bundle in part (a). All other estimates remain the same. With these new NCF and life esti­mates, what are the best projects for investment?

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What is commonly used to control defrost operations?

A) Defrost timer B) Door switch C) Electric heater D) Thermometer

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__________ are classified as fluids.

A. Liquids B. Gasses C. Vapors D. All of the above

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