An aging schedule is a more refined version of the:
a. percentage–of–sales approach.
b. accounts receivable turnover.
c. percentage–of–receivables approach.
d. direct write–off approach.
c
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Robert Moss has a very extroverted personality. When he calls on customers, he customarily leans on their desks, uses part of their desks to hold their presentation material, and will sometimes rearrange customers' desks for his own comfort. When Robert walks around a prospect's desk to give them a hug, Robert is most likely guilty of:
A. space invasion. B. corporate nesting. C. territorial trespassing. D. situational distortion. E. area constriction.
Which of the following promotion tools is most closely associated with building up a positive corporate image and handling unfavorable stories and events?
A) sales promotion B) personal selling C) direct marketing D) public relations E) advertising
Which service department cost allocation method provides for reciprocal allocation of service costs among the service department as well as to the revenue producing departments?
a. algebraic method b. indirect method c. step method d. direct method
Feedback
a. may be written or spoken, verbal ,or nonverbal. b. tells the listener whether the message is understood. c. may be given in response to a direct request for it. d. all of these choices.