A recent Consumer Reports study analyzed consumer ovens and found that the average performance rating for all ovens tested was 70 with an average price of $110
QuickBake oven, a consumer oven, has a relative performance of 130 based on a weighted average of product performance, service quality, and brand reputation. It has a relative cost of purchase of 90. What is the perceived customer value of QuickBake oven?
A) 60
B) 77.7
C) 40
D) 130
E) 120
C
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A candidate's ability to understand unspoken "rules" of a situation is best represented through what?
A) The candidate's thoroughness in researching the organization B) The candidate's display of personal characteristics like warmth and professionalism C) The candidate's presentation of a professional image D) The candidate's ability to ask meaningful and thoughtful questions E) The candidate's ability to make small talk with strangers at the workplace
A person's consistent behaviors or responses to recurring situations is referred to as
A. perception. B. culture. C. core values. D. motivation. E. personality.
A ____________ strategy in a new market involves setting a high price to recover development costs.
Fill in the blank(s) with the appropriate word(s).
The hallmarks of a weak-culture company DO NOT include
A. a "can-do" spirit, where people take pride in doing things right, no-excuses accountability, and a pervasive results-oriented work climate where people go the extra mile to meet or beat stretch objectives. B. a work climate where there is no strong employee allegiance to what the company stands for or to operating the business in well-defined ways. C. a lack of widely shared and strongly held values, principles, and behavioral norms. D. an environment where many employees' view their company as just a place to work and their job as just a way to make a living. E. a lack of cultural mechanisms for aligning, constraining, and regulating the actions, decisions, and behaviors of company personnel.