A customer service function at an insurance firm that handles claims based on the first letter of the customer's last name is an example of applying group technology to a service operation

Indicate whether the statement is true or false.


Answer: FALSE

Business

You might also like to view...

A company forgot to record four adjustments during 2013 . Which one of the following omissions of adjustments will understate net income?

a. Sales made during the last week of the period are not recorded. b. Interest on monies borrowed has not yet been recorded. c. Prepaid insurance is not reduced for the portion of the policy that has expired during the period. d. Income taxes owed but not yet paid are ignored.

Business

What is a brand? What are the advantages of branding?

What will be an ideal response?

Business

Answer the following statements true (T) or false (F)

1. Solidarity unionism generally relies on increasing labor power by building the cohesiveness of workers across and within workplaces and championing worker interests that contradict management desires. 2. Under the solidarity unionism model, unions are seen as a needed force of worker power and protection whose job it is to mobilize workers to fight for a larger share of the returns of business. 3. Nonmajority unions seek the support of a minority of workers, rather than trying to represent a majority of employees, with the primary purpose of gaining a foothold in the new, nonunion workplace. 4. Fortress unionism refers to a labor strategy where unions aggressively try to bring new unions into one "fortress" or one large union. 5. Nonmajority unionism and fortress unionism strategies employ opposite strategies for strengthing the labor movement.

Business

How would you define the two types of leadership styles in the Ohio State model? According to the model, what combination of the two styles should be used?

What will be an ideal response?

Business