Carlos thought that beginning his speech with the _____ “what would you do if a natural disaster struck your community” was an effective way to begin his speech because the audience members could think about their response rather than verbalize it.

a. common ground statement
b. rhetorical question
c. relevance inquiry
d. proximity inquiry


b. rhetorical question

Communication & Mass Media

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The process of how members complete certain projects in order to make the organization run is known as

A. Facts B. Practices C. Relevant constructs D. Rituals

Communication & Mass Media

______________is a misunderstanding that occurs when the speaker and the receiver miss each other with their meaning.

A. Bypassing B. harmonizer C. observering D. encouragering

Communication & Mass Media

Determining what techniques you will use to control your speaking anxiety is a necessary skill for delivering a speech

Indicate whether the statement is true or false

Communication & Mass Media

Employees who work together in physical environments

a. tend to resent their colleagues who are allowed to work remotely. b. have been shown to have better performance and higher job satisfaction. c. are often discouraged from making friends by their employers. d. are usually less creative than employees who work alone.

Communication & Mass Media