Alex is an attentive undergraduate student. In Mr. Grey’s class, he gets restless because Mr. Grey usually talks about topics that are outside the scope of syllabus. Sometimes, he elaborates on topics that will not be asked in the exams. Given this information, Alex is a(n) _____.
a. time-oriented listener
b. action-oriented listener
c. content-oriented listener
d. people-oriented listener
b. action-oriented listener
Alex is an action-oriented listener. Action-oriented listeners focus on the ultimate point the speaker is trying to make. Action-oriented listeners tend to get frustrated when ideas are disorganized and when people ramble.
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As the mediator discovers which general causes of conflict are driving the conflict, the mediator ______.
A. identifies moves to make during the early phases of mediation B. identifies which party is in the wrong C. projects the likelihood of success via an agreement D. decides which solution best fits the case
Sensationalism in the penny press period meant:
a. self-advertising b. reliance on human interest stories c. the use of bold headlines d. displaying large pictures e.all of these choices
Furniture Mart participates in an exhibition. Once the sales team starts smiling and welcoming passersby, they notice the number of people who visit their booth starts to increase. Which nonverbal message did the sales team utilize?
a. Facial expression
b. Eye contact
c. Body movement
d. Physical appearance
Some presentation aids speak for themselves, you don't need to explain them
Indicate whether the statement is true or false.